Welcome to MyKaya (the "Platform", "we", "our", "us"). By accessing or using our website or application (https://mykaya.app), you agree to be bound by these Terms & Conditions ("Terms"). Please read them carefully.
You must be at least 18 years of age and legally capable of entering into a binding agreement under applicable law to use MyKaya.
MyKaya is a digital platform designed to assist mental health professionals with note-taking, client management, and AI-powered session insights. The platform does not replace professional judgment or constitute medical advice.
Users are responsible for maintaining the confidentiality of their login credentials and for all activity that occurs under their account.
All user data is handled in accordance with our Privacy Policy. To the fullest extent permitted by applicable law, MyKaya shall not be liable for any loss, damage, or unauthorized access to personal information resulting from circumstances beyond its reasonable control, including but not limited to hacking, cyberattacks, malware intrusion, network failures, or other security breaches. MyKaya’s responsibility shall be limited to taking reasonable security measures. Users acknowledge and accept the inherent risks associated with transmitting information online and agree that MyKaya shall not be responsible for any indirect, incidental, or consequential damages arising from such events and/or use of the platform.
AI-generated outputs are designed to support, not substitute, clinical expertise. MyKaya assumes no liability for outcomes arising from reliance on automated analyses or recommendations.
For paid plans or subscriptions, users agree to the pricing and billing terms specified at the time of purchase. All payments are non-refundable unless otherwise stated in our Refund & Cancellation Policy.
All software, content and design, are owned by MyKaya. Users retain ownership of their uploaded notes and client data.
We reserve the right to suspend or terminate accounts that violate these Terms or applicable laws without prior notice.
MyKaya reserves the right to modify, update, or change these Terms & Conditions at any time at our sole discretion without prior notice. Any changes will be effective immediately upon posting on this page. Your continued use of the platform after any such changes constitutes your acceptance of the new Terms.
These Terms are governed by the laws of India, and any disputes shall be subject to the jurisdiction of courts in Mumbai.
For questions about these Terms & Conditions, please contact us at team@mykaya.app.